Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Submit a ticket Log in

Customer Login

To log into the Help Centre, click the button below. You will be asked to log into OneFile, and once logged in, you will be automatically logged into the Help Centre.

OneFile Customer Login

Staff Login

For OneFile Staff, click the button below

OneFile Staff Login