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Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

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Solved

[SLAY-6490] Internal Server Error when Episode Start Date/Learning Aim Start Date is set to be after the first scorecard date

Description: When a Learner tries to create a new scorecard on the system after one has already been submitted, an Internal server error will appear if the Learning Aim date or Episode Start date is set to be after the first scorecard was completed.

Workaround: Set the Learning Aim date/Episode Start date to be before the very first scorecard was created or on the same date

Our Technology team are working on a solution and we'll keep you posted on this forum!

  • Great news! this has now been resolved

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