Merry Christmas from Onefile

Season's greetings from everyone at Onefile!

It’s been a very busy few weeks, but Christmas is nearly upon us. 

Click here to see our open hours.

We hope you have a wonderful break full of fun, food and festivities. 

Take care and have a Merry Christmas!

Eportfolio Mobile App Update

Our newest mobile app update is now available, Grab your free download now!

Apple App Store  (Version 1.0.17)➡️ OneFile Eportfolio App on the App Store (apple.com) 

Google Play Store (Version 1.0.18) ➡️ OneFile Eportfolio – Apps on Google Play 

Scheduled Maintenance - Saturday 28th December 2024 7am - 8am

Our services will be temporarily unavailable on Saturday 28th December 2024 due to scheduled maintenance. Thank you for your patience.

Click here for more information.

Please ensue your data is saved and you are logged out before 7am on 28th December. 

Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

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Changing our public IP address

We are reaching out to inform you of an upcoming change that may impact your access to OneFile services.

In order to enhance the security and efficiency of our systems, we will be changing our public IP address. As a result, if you have any network configurations or settings that restrict access based on specific IP addresses, it is important that you update them accordingly to ensure uninterrupted access to OneFile. 

The new IP address is 20.77.104.237.

We'd advise adding the new IP address alongside our current IP's for a smooth transition. 

We'll let you know as soon as we have more information when the changes takes place.

Should you have any questions regarding this change, please do not hesitate to reach out to our support team here

We are here to help and ensure a smooth transition for you.

 

  • Hi Jade - can you provide details on when this is likely to come into effect?


    Many thanks!

  • Hi Ed


    We've not been provided with a date yet, but as soon as we do I'll update this post.


    KR

    Jade

  • We've posted an update to the announcement!


    The new IP address is 20.77.104.237.

    We'd advise adding the new IP address alongside our current IP's for a smooth transition. 


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