Merry Christmas from Onefile

Season's greetings from everyone at Onefile!

It’s been a very busy few weeks, but Christmas is nearly upon us. 

Click here to see our open hours.

We hope you have a wonderful break full of fun, food and festivities. 

Take care and have a Merry Christmas!

Eportfolio Mobile App Update

Our newest mobile app update is now available, Grab your free download now!

Apple App Store  (Version 1.0.17)➡️ OneFile Eportfolio App on the App Store (apple.com) 

Google Play Store (Version 1.0.18) ➡️ OneFile Eportfolio – Apps on Google Play 

Scheduled Maintenance - Saturday 28th December 2024 7am - 8am

Our services will be temporarily unavailable on Saturday 28th December 2024 due to scheduled maintenance. Thank you for your patience.

Click here for more information.

Please ensue your data is saved and you are logged out before 7am on 28th December. 

Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in
  1. Home
  2. Forums
  3. OneFile Updates
  4. Known Issues
Solved

EPortfolio app: Crashing when passing device to learner for review signature

Jade Pimblott
started a topic about 2 months ago

We’re currently aware of an issue where some users are  being logged out of the EPortfolio App when clicking to pass the review to learner to sign. 

The current work around is to turn the center setting back on Feedback and Comments within Reviews, complete download sync on the app and try again.

Our Technology team are working to resolve this as soon as possible. Follow this post to receive updates on this issue being resolved.

 


  • Jade Pimblott
    said about 1 month ago

    I'm pleased to confirm this has been resolved in the latest App update which is now available on the App store (Version 1.0.15)

Login to post a comment
Topics in this forum
View all (116)