Reduced Support Availability: 22nd - 23rd April 2024

Just to let you know, our team is attending the OneFile all company meeting on 22nd and 23rd April 2024, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Feature change alert - New OneFile Login May 2024

From Wednesday 1st May 2024, we're we are updating the login process for all products. . More information on this change can be found here.

Help centre

Submit a ticket Log in

Create a Rating Scale

  User Roles

This feature can be used by the following user roles:

  • Centre Manager

To create a Rating Scale, follow the steps below.

  1. Click Quality from the navigation bar
  2. Click Scorecard Rating Scales 
  3. Click Create 
  4. Click New Template to change the title 
  5. Create rating values 
  6. Add new rating by clicking +
  7. Click Publish

Guidance on linking your Rating Scale to your Standards can be found here.

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