Overview
If a register session has been locked, authorised users can unlock it to make changes or corrections. This feature is available only when the Register functionality has been enabled in your Centre Settings.
Centre Setting
- Enable the register feature
Who Can Use This Feature?
This feature can be used by the following user roles:
- Assessor (with permission)
Permissions
- Can manage registers
How to Unlock a Register Session
- Scroll to the Learner Dashboard.
- Click Sessions.
- Click the Register Title of the session you want to unlock.
- Click the Padlock icon (top right of the screen).
- Enter a reason for unlocking.
- Click Unlock.
Terminology
Terminology used in this article may vary depending on your Centre.
Need Help?
If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.