Reduced Support Availability: 22nd - 23rd April 2024

Just to let you know, our team is attending the OneFile all company meeting on 22nd and 23rd April 2024, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Feature change alert - New OneFile Login May 2024

From Wednesday 1st May 2024, we're we are updating the login process for all products. . More information on this change can be found here.

Help centre

Submit a ticket Log in

How do I login to my EQA account?

External Quality Assurer accounts link one set of username and password to multiple training provides. 

To log into your account, follow the steps below.

  1. Go to Login page
  2. Enter your username and password
  3. Ensure Eportfolio is selected as the login area
  4. Click Login
  5. Select the centre you wish to access from the Select centre drop down list.

Need to reset your login details?

You can reset your login details here

The name of the training provider you were first granted access to will appear next to the account on the email you receive. 

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

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