Reduced Support Availability: 10th July 2025

Just to let you know, our team is attending the Onefile all company meeting on10th July 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Help centre

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Delete Messages

  User Roles

This feature can be used by the following user roles:

  • All Eportfolio users

To delete a message from your account, follow the steps below.

  1. Click Messages icon on top right of your screen
  2. Click View All
  3. Select messages to be deleted
  4. Select Delete Selected from the drop down menu
  5. Click Submit

Important information

Unread messages and those associated with a task cannot be deleted. 

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