Upcoming System Update: Enrol Onboarding and API

On Thursday, 7th May 2026, we’ll be rolling out a series of improvements to Enrol Onboarding and API.

Full details of the changes can be found in the release notes below:

Downtime: There will be no product downtime.

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Getting Started: Accessing Your Enrol account

Overview

Access to the Enrol module depends on the user’s role. Users may access Enrol either through their Keychain account or via a Magic Link sent by their organisation. Magic Links allow quick access without navigating through the platform.

User Roles

This feature can be used by:

  • Admin
  • Assessors
  • Employers
  • Learners

Access Types by User Role

User RoleAccess Method
Admin UsersAccess via Keychain once permission has been granted
AssessorsAccess via Keychain once permission has been granted
EmployersAccess via a Magic Link sent by the organisation
LearnersAccess via a Magic Link sent by the organisation

Tip

Magic Links provide direct access without requiring users to log in through the platform. These links may be time‑limited and should not be shared.

Tips & Notes

  • If a Keychain user cannot see Enrol, permissions may need updating.
  • Magic Links must be opened by the intended recipient only.
  • Ensure email addresses are correct to avoid delivery issues.

Terminology

The terminology used in this article may be different depending on your Centre’s configuration.

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Need Help?

If you need assistance, please contact Onefile Support or your internal support team.

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