Reduced Support Availability: 22nd - 23rd April 2024

Just to let you know, our team is attending the OneFile all company meeting on 22nd and 23rd April 2024, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Feature change alert - New OneFile Login May 2024

From Wednesday 1st May 2024, we're we are updating the login process for all products. . More information on this change can be found here.

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Software Update: Wednesday 24th November 2021- 07:00-07:30am

On Wednesday morning, we're updating OneFile to release some new features, improvements and fixes:   

NEW & IMPROVED 

Eportfolio

  • Calendar sync will show events up to one year before and will show all future events  

ILR

  • The following fields are now mandatory: 

  • First Address line 
  • One Total Price negotiation (TNP) 
  • One Employment record 
  • For Programme AIM the contract type must be returned 
  • Planned hours 
  • Prior Attainment 
  • Source of funding for all AIMs must be returned 
  • Training providers can edit Funding and Monitoring fields within the learner tab

RPL

  • Email set up and verification links expiry period have been extended to one week  

  • Users can search for applicants on the Manage Applications page 

FIXES 

Eportfolio

  • Calendar sync works as intended with supported calendars  

Enrol

  • When building forms line breaks on description and paragraph fields persist when data is entered  

  • When building forms the button to move fields work as intended when a header and footer has been applied  

These changes aren't guaranteed to be included in this update.  Any changes to the above planned updates will be communicated in this thread!


  

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