Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.  

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.


Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Submit a ticket Log in

OneFile Enrol, RPL, ILR and Integration Hub Software Updates: Wednesday 2nd July 2025

We're updating OneFile Enrol, RPL, ILR, and the Integration Hub this Wednesday.

This release aligns the products with the 2025/26 funding rule changes and introduces some exciting new enhancements to RPL and the events system.


Enrol

Improvements to existing features

Funding rule changes

When an apprenticeship standard is assigned to a learner's record, the minimum off-the-job training (OTJT) will display the figure from Annex C in the 2025/26 funding rules.


RPL

New features

Customisable skills scan guidance

The guidance displayed to the applicant when starting their skills scan can now be customised.

New skills scan question types

Two new question types can be used when creating custom skills scan questions; dropdowns and checkboxes.

Improvements to existing features

Funding rule changes

When creating a new calculator:

  • An anticipated duration of 8 months (or 34.64 weeks) can now be entered.
  • The minimum off-the-job training (OTJT) will display the figure from Annex C in the 2025/26 funding rules.

When finalising an application:

  • If the recommended duration after RPL is under 8 months and/or the OTJT is less than 187 hours, a warning will be displayed.

  • An application cannot be finalised with a duration that is less than 8 months and/or OTJT that is less that 187 hours.

Bug fixes

RPL users unable to amend their own application

An issue has been fixed which was preventing applicants from accessing their skills scan if they were also an RPL client owner, tutor or finance admin.


ILR

Improvements to existing features

Specification changes

  • The maximum learner funding and monitoring occurrences has increased from 15 to 17.
  • There are three new source of funding options available.
  • The contract reference number can be added for programme and component aims.
  • The National Insurance Number validation has been altered to allow a space as character 9.

Integration Hub

Improvements to existing features

Create learner in Enrol when RPL is successful
A new event can be switched on in the integration hub allowing a learner to be automatically created in Enrol once they are marked as successful in RPL.



These changes aren't guaranteed to be included in this update.  Any changes to the above planned updates will be communicated in this thread!

Please submit a ticket to our team here if you have any questions.