Reduced Support Availability: 22nd - 23rd April 2024

Just to let you know, our team is attending the OneFile all company meeting on 22nd and 23rd April 2024, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Feature change alert - New OneFile Login May 2024

From Wednesday 1st May 2024, we're we are updating the login process for all products. . More information on this change can be found here.

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Software Update: Thursday 30th June 2022 7am - 7:30am

On Thursday morning, we're updating OneFile to release some new features, improvements and fixes:

NEW & IMPROVED

Eportfolio

  •  It is now possible to set which learning aims assigned to a centre are main learning aims. A checkbox has been added to the list of aims on the Learning Aims page. Ticking the box will set the learning aim as a main learning aim. When a main learning aim is allocated to a learner it will become the learner's main aim. A learner's main aim is the aim that will be displayed against the learner throughout Eportfolio. If more than one main learning aim is allocated to a learner then a dropdown will appear. You can then select which of the aims is the main aim
  • New API endpoints have been created that will provide the ability to search for an Assessment Template, assign a template to a learner and set a grade against the new assessment. Please refer to the API documentation for further details https://wsapi.onefile.co.uk/swagger/ui/index 

ILR

  •  This new feature allows the user to edit all contact information: First Name, Last Name, Email and Telephone 
  •  This new feature allows the user to change their address details
  •  This feature allows programme templates to be applied to all learners that have the gathering data record status, including those learners imported from enrol

FIXES

Learning Hub - Courses

  • The Incorrect answers are not shown when completing a quiz, if the options are configured to be random 
  • Learner Course progress is calculated incorrectly when set to be completed in any order


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