Reduced Support Availability: 22nd - 23rd April 2024

Just to let you know, our team is attending the OneFile all company meeting on 22nd and 23rd April 2024, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Feature change alert - New OneFile Login May 2024

From Wednesday 1st May 2024, we're we are updating the login process for all products. . More information on this change can be found here.

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Software Update: Wednesday 13th July 2022

On Wednesday morning, we're updating OneFile to release some new features, improvements and fixes:

NEW & IMPROVED

ILR

  • Create Programme Status Filter on Learner view -  This new feature allows the user to filter the learner view via Programme Status. 
  • Create Programme Title filter on learner view -  This new feature allows the user to filter the list of learners via Programme Title. 
  • Improvement of the workflow, which means that the programme 'Learning Aim Reference' field is prepopulated with ZPROG001 and ‘Learning Aim Reference’ field is disabled if creating or editing the program aim. This avoids the possibility of setting an incorrect entry and causing extra work amending data in learner records and then needing to amend the template. 
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