Just to let you know, our team is attending the OneFile all company meeting on 22nd and 23rd April 2024, so we won't be as responsive as usual!
You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.
From Wednesday 1st May 2024, we're we are updating the login process for all products. . More information on this change can be found here.
Help centre
New Off-The-Job fields are being added to the User.csv file:
"Method of Calculating Min OTJ"
"Planned OTJ (Hrs)"
"Minimum OTJ (Hrs)"
"Duration (Wks)"
"% of Planned OTJ"
These changes will be applied on 10 August 2022, so expect the new fields to appear in the data exports from 11 August.
Hello
I attended a OneFile update on 9th March 2023 webinar, on there they mentioned updates regarding OTJ TRAINING and on the dashboard we will have a quick view pie chart on what students are behind on loading timesheets etc, also more information on the timesheet tab, I can't see that on my dashboard, or timesheet tab yet when is the update being introduced
Kind regards
Hi Disiree
We've updated Eportfolio today to introduce Active learning tracking. More information can be found here: https://onefile.freshdesk.com/support/discussions/topics/76000014888
If you have any further questions please drop our support team an email on support@onefile.co.uk