Reduced Support Availability: 22nd - 23rd April 2024

Just to let you know, our team is attending the OneFile all company meeting on 22nd and 23rd April 2024, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

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Software Update: Wednesday 21st September 2022

On Wednesday Morning, we're updating OneFile to release some new features and improvements:

NEW AND IMPROVED

ILR

Include readable text for coded values in the XML:  The field values for archived learners are now displayed in text form, rather than the code value. 

• Extended Learner Grid export:  The learner grid can now be exported. 

FIXES

Eportfolio API

"Invalid email" API error when attempting to create learners through PICSWeb:  "Invalid email" error occurs when creating a new user. The email validation has been updated to allow all valid email addresses. 

• API Learner Status broken on User Create/Update:  New endpoint has been create that will allow the LearnerStatusID to be set POST /api/v2.1/User/{id}/LearnerStatus/{learnerstatusId}
Existing endpoints POST /api/v2.1/User/ and POST /api/v2.1/User/{id} have been fixed to no longer ignore the LearnerStatusID. 

• LearnerStatusID not included in User Search Paged Endpoint:  LearnerStatusID not included in User Search Paged Endpoint 

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