Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


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Software Update: Friday 29th September 2022

On Friday Morning, we're updating OneFile to release some new features and improvements:

NEW AND IMPROVED

Enrol

  •  The Eportfolio integration has been updated to include the following fields Sex, Ethnicity & LLDD when transferring a learner from Enrol to EP
  •   A new field has been added to the learner record called LLDD. This is a drop down list showing the ESFA values for LLDD 
  •  A new field has been added to the learner record called Ethnicity. This is a drop down list showing the ESFA values for Ethnicity 
  •  The learners status of "Completed" has been updated to make sure that the following new fields are updated before the learners record is set to complete. (Sex, Ethnicity, LLDD) 
  •  The ILR integration has been updated to include the following fields Sex, Ethnicity & LLDD when transferring a learner from Enrol to ILR 
  • A new field has been added to the Learner Record - Sex. This is a drop down field showing the values Male and Female.

 FIXES 

  • There was an issue with the date of birth validation. This has been fixed and the learner must be 16 before the 1st September
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