Scheduled Maintenance: Saturday 28th January 2023 7:00-7:30 AM

On Saturday morning, we're carrying out server maintenance.

Please ensure you have saved any work and have logged out prior to 7:00am to avoid any potential loss of data.

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Some users are experiencing issues accessing Courses. To resolve this simply clear the Cache on your browser, restart your browser and try again.

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Learning Journal Error

We're currently aware of some users receiving slow response to pages loading and an error 500 on OneFile Learning Journal.  This is occurring sporadically for small number of users and our Technology team are currently resolve as quickly as possible.

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Software Update: Wednesday 30th November 2022

On Wednesday, we're updating OneFile ILR to release fixes and new features:

New features and enhancements


  •  Two new programme statuses of "No Achievement" and "Partial Achievement" have been added and are now visible on the programme cards, learner grid and dashboard.
  •  New columns have been added to the programme status bar chart on your dashboard. These column show when the learner went on a break and how long they have been on the break for. 
  • A new report has been created that summarises the achievement, retention and withdrawal rates.
  • A new report has been added which shows learners that are within 6 months of their end point assessment that don't have an EPA organisation assigned.

Bug fixes


  • Fixed a bug which was incorrectly validating the apprenticeship contract type date to field when the programme had been highlighted as being delivered to own employees.
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