Just to let you know, our team is attending the OneFile all company meeting on 22nd and 23rd April 2024, so we won't be as responsive as usual!
You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.
From Wednesday 1st May 2024, we're we are updating the login process for all products. . More information on this change can be found here.
Help centre
On Thursday, we're updating OneFile Login. It is now possible to switch on Multi-Factor Authentication for your users. This will be part of a phased roll-out. For more information click here.
Hi Jade
Will this be available in the practice centre or just live?
Many thanks
Hi Wilms
I'll raised a ticket with the Support team who'll be able to advise.
Hiya Jade
Ignore that, having moment. it'll be at the point of system log in so that encompasses both live and practice.
Long day already.
Don't worry about ticket.
Thanks