Merry Christmas from Onefile

Season's greetings from everyone at Onefile!

It’s been a very busy few weeks, but Christmas is nearly upon us. 

Click here to see our open hours.

We hope you have a wonderful break full of fun, food and festivities. 

Take care and have a Merry Christmas!

Eportfolio Mobile App Update

Our newest mobile app update is now available, Grab your free download now!

Apple App Store  (Version 1.0.17)➡️ OneFile Eportfolio App on the App Store (apple.com) 

Google Play Store (Version 1.0.18) ➡️ OneFile Eportfolio – Apps on Google Play 

Scheduled Maintenance - Saturday 28th December 2024 7am - 8am

Our services will be temporarily unavailable on Saturday 28th December 2024 due to scheduled maintenance. Thank you for your patience.

Click here for more information.

Please ensue your data is saved and you are logged out before 7am on 28th December. 

Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

Software Update: Monday 18th March 2024

On Monday, we're updating RPL to introduce some fixes.  

Fixes

RPL

  • The application counter against the standards was calculating incorrectly. This has now been fixed and is showing the correct number of applicants per standard
  • There was an issue with Additional Costs at Applicant Level where it was not allowing the user to amend the values.
  • There was an issue that was stopping the ability to create a record for an existing applicant on a different standard with the same email address.
  • If the duration of the apprenticeship is less than 12 months after the RPL has been calculated, the reduction duration is shown as zero and a message is now displayed to explain that the duration can not be less than 12 months.
  • There was an issue with the rounding when the system was calculating the Min OTJ. This was causing the value to sometimes be 1hour less than the recommended.
  • There was an issue when creating new RPL accounts on the portal, it was not setting the client id field correctly. This was causing issues when the centres were trying to sync.

 

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