Merry Christmas from Onefile

Season's greetings from everyone at Onefile!

It’s been a very busy few weeks, but Christmas is nearly upon us. 

Click here to see our open hours.

We hope you have a wonderful break full of fun, food and festivities. 

Take care and have a Merry Christmas!

Eportfolio Mobile App Update

Our newest mobile app update is now available, Grab your free download now!

Apple App Store  (Version 1.0.17)➡️ OneFile Eportfolio App on the App Store (apple.com) 

Google Play Store (Version 1.0.18) ➡️ OneFile Eportfolio – Apps on Google Play 

Scheduled Maintenance - Saturday 28th December 2024 7am - 8am

Our services will be temporarily unavailable on Saturday 28th December 2024 due to scheduled maintenance. Thank you for your patience.

Click here for more information.

Please ensue your data is saved and you are logged out before 7am on 28th December. 

Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

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Software Update: Wednesday 17th April 2024

On Wednesday, we're updating OneFile RPL, to introduce some new enhancements and fixes. 

Enhancements

RPL

  • It is now possible to move an applicant back into an "Open" state. This option is only available to Client Owner Roles.

Fixes

RPL

  • There was a bug when clicking "resend" against an applicant it was sending the wrong email. This has now been resolved and the correct email is now sent 
  • The calculator was rounding incorrectly and therefore reducing the TNP incorrectly in some instances. This has now been resolved.
  •  The Unarchive option was not always available. This has now been resolved and it is possible to Unarchive applications regardless of the state.
  • There was an issue when trying to unarchive an Open Application that had been archived. This has now been resolved.
  • There was an issue when trying to archive a standard, that it was checking all applicant statuses and not just the "Active" applicants. This has now been resolved and standards can be archived if there are no active applicants.
  • There was an issue when syncing standards from EP to RPL. It was showing all standards. This has now been resolved.
  • There was an issue with the Skills Scan submission. It was appearing that it had submitted the record but was still open. This was due to a timeout issue and the data not saved. This has now been resolved and the timeout has been increased.
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