Merry Christmas from Onefile

Season's greetings from everyone at Onefile!

It’s been a very busy few weeks, but Christmas is nearly upon us. 

Click here to see our open hours.

We hope you have a wonderful break full of fun, food and festivities. 

Take care and have a Merry Christmas!

Eportfolio Mobile App Update

Our newest mobile app update is now available, Grab your free download now!

Apple App Store  (Version 1.0.17)➡️ OneFile Eportfolio App on the App Store (apple.com) 

Google Play Store (Version 1.0.18) ➡️ OneFile Eportfolio – Apps on Google Play 

Scheduled Maintenance - Saturday 28th December 2024 7am - 8am

Our services will be temporarily unavailable on Saturday 28th December 2024 due to scheduled maintenance. Thank you for your patience.

Click here for more information.

Please ensue your data is saved and you are logged out before 7am on 28th December. 

Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

Software Update: Friday 29th November 2024

On Friday, we're updating OneFile Enrol and ILR, to introduce some new enhancements and fixes. 

Enhancements

Enrol

  • The 'Request New Verification Code' button now appears without requiring an invalid code, simplifying the process of requesting a new code.

Fixes

Enrol

  • An issue has been fixed that was preventing some forms with custom workflows from appearing on the employer's dashboard and others from being completed.
  •  An issue has been fixed that caused the form reminder expiry date to be set incorrectly.
  • An issue has been fixed that prevented the review forms grid from filtering correctly when using the dropdown filters.  

ILR

  • An issue has been fixed where completed programmes were not appearing in the achievement rates report for learners who started a new programme within the same record after completing a previous one. 
  • An issue has been fixed that was causing ILRs completed in the 23/24 funding year to appear in the XML for the 24/25 funding year.


These changes aren't guaranteed to be included in this update.  Any changes to the above planned updates will be communicated in this thread!


Please submit a ticket to our team here if you have any questions.