Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

OneFile RPL Software Update: Wednesday 16th April 2025

On Wednesday, we're updating OneFile RPL, to introduce new features and enhancements.

There will be no product downtime.

Release notes can be found here.

Scheduled Maintenance - Saturday 28th December 2024 7am - 8am

Jade Pimblott

started a topic 4 months ago

We will be updating our primary database server on Saturday 28th December 2024. This will require a maintenance window, during which services will be temporarily unavailable.

Maintenance Window Details:

Date: Saturday 28th December 2024
Time: 07:00am - 8:00am

We apologise for any inconvenience and appreciate your understanding as we work to improve our systems.

Please ensure your data is saved and you are logged out before 7am on 28th December.

Thank you for your patience.

Scheduled Maintenance - Saturday 28th December 2024 7am - 8am

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