Overview
Enterprise Users can be activated for customers who have multiple Onefile Centres. This allows the user to report across multiple Centres from a single account. Only users with Centre Monitor accounts can be granted Enterprise access.
User Roles
This feature can be used by:
- Centre Manager
Permissions
- Assign enterprise access
Centre Setting
- Enterprise License must be enabled for your organisation.
Steps to Grant Enterprise User Access
To activate Enterprise access for a Centre Monitor account:
- Log in as a Centre Manager.
- Click Users in the navigation menu.
- Click Centre Monitors.
- Click the Account button for the appropriate user.
- Click Permissions at the top of the page.
- Scroll down and set Enterprise user to Grant.
- Click Save.
Steps to Allocate Centres to an Enterprise User
- Open the Centre Monitor’s account.
- Scroll down to the Login details section.
- Tick the checkbox for Enterprise user.
- Select the checklist of Centres you want the user to report across.
- Click Save.
For more information about the Enterprise User role, click #here.
Tips & Notes
- Enterprise users can only be Centre Monitors — no other role type can be upgraded.
- Ensure your organisation’s Enterprise License is enabled before assigning access.
- Enterprise permissions allow cross‑centre reporting but not cross‑centre user management.
Terminology
The terminology used in this article may vary depending on your Centre’s configuration.
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Need Help?
If you need assistance, please contact Onefile Support or your internal support team.