Reduced Support Availability – 11th December 2025

Just a quick heads-up! On 11th December 2025, our support team will be attending the Onefile All Company Meeting, so our response times may be a little slower than usual. 

But don’t worry — you can still find answers quickly by searching our Help Centre for guides and FAQs. If you need further assistance, feel free to submit a ticket. and we’ll get back to you as soon as we can.

If your issue is urgent, please make sure to set the priority accordingly when submitting your request.

Thanks for your understanding!

Eportfolio Mobile App Update - iOS

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 2.0.0

Android coming soon!

Submit a ticket Log in

What is a Sampling Policy?

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • Lead Internal Quality Assurer
  • Internal Quality Assurer

  Permissions

  • Can manage sampling policies
  •  Can assign sampling policies

A sampling policy allows you to specify what percentage of an Assessor's caseload should be sampled and what percentage of their units should be sampled.

You can also specify which assessment methods should be sampled and what percentage of the sampling should be summative or interim. Once a policy has been created, it can be assigned to an Assessor. The "Compliant" field will then show if the right amount of sampling has been planned.


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.