Just to let you know, our team is attending the OneFile all company meeting on 22nd and 23rd April 2024, so we won't be as responsive as usual!
You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.
From Wednesday 1st May 2024, we're we are updating the login process for all products. . More information on this change can be found here.
Help centre
If you have developed or are looking into developing single-sign on, using OneFile as an authentication provider, you may need to get more information about the user that is logging in, for example the Standards that they are assigned to. To do this, you will need to use an API token and call an endpoint to get the additional information about the user logging in.
The diagram below shows the single sign-on process and how the API can be used as part of that process:
