Reduced Support Availability – 11th December 2025

Just a quick heads-up! On 11th December 2025, our support team will be attending the Onefile All Company Meeting, so our response times may be a little slower than usual. 

But don’t worry — you can still find answers quickly by searching our Help Centre for guides and FAQs. If you need further assistance, feel free to submit a ticket. and we’ll get back to you as soon as we can.

If your issue is urgent, please make sure to set the priority accordingly when submitting your request.

Thanks for your understanding!

Eportfolio Mobile App Update - iOS

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 2.0.0

Android coming soon!

Submit a ticket Log in

Deleting Unwanted Work from the Onefile Eportfolio App

Who Can Use This Feature?

This feature can be used by the following user roles:

  • Assessor and Trainee Assessor
  • Learner

Steps to Delete Plans, Assessments, Reviews, or Evidence

To remove unwanted items from the Eportfolio App:

  1. Open the OneFile Eportfolio App and log in.
  2. Tap My Learners.
  3. Select the learner’s name.
  4. Tap the relevant section: Plans, Assessments, Reviews, or Evidence.
  5. Press and hold any item to enable multi-selection.
  6. Tap each item you wish to delete.
  7. Tap the Bin icon at the bottom-right corner to delete the selected items.

ℹ️Important Notes

Deleting data from the app is irreversible.
Once deleted, plans, assessments, reviews, or evidence cannot be recovered.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.