Reduced Support Availability: 10th July 2025

Just to let you know, our team is attending the Onefile all company meeting on10th July 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

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How do I enable the Skills Forward integration?

Please contact your OneFile Success Manager to discuss enabling the integration first before following the information below. 

The Skills Forward Integration can only be enabled by a Centre Manager. Before you can do this, make sure you've got an API Key and an API Token from Skills Forward. If you don't have this already, please contact info@skillsforward.co.uk.

Once you've got the information above, follow the steps below to enable in the integration in OneFile:

  1. Click Centre in the navigation menu
  2. Click Integrations
  3. Click Go to integrations
  4. Click Configure for Skills Forward
  5. Enter the API Key and API Token provided by Skills Forward
  6. Click Test Connection
  7. Click Save

Success!

If the details you entered were successfully verified, you'll now be presented with an Generated API Key and a Generated API Token. These need to be shared securely with Skills Forward, so that they can enter the details into their system (info@skillsforward.co.uk). Please wait for confirmation from Skills Forward that the details have been entered into their system for the integration to be successfully configured.

Click here for information on how the integration works.

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