Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

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What's the maximum file upload size?

Tracy Capewell
Modified on: Mon, 9 Mar, 2026 at 2:33 PM

Overview

Onefile allows users to upload files directly into the platform. However, all uploads are restricted by a maximum file size limit. Centre Managers can view and adjust this limit within Centre Settings.

Maximum File Size

  • Default Limit: 300MB

If a file is larger than this limit, you will need to use an external file‑hosting service and upload a link instead.

Steps

How to View or Change the Maximum Upload Size

  1. Click Centre in the navigation bar.
  2. Click Settings.
  3. Scroll down to the Miscellaneous section.
  4. Scroll to Uploads.
  5. Enter the maximum file size you wish to allow.
  6. Click Save.

Best Practice

  • Keep the limit at 300MB for consistent performance across all users.
  • Use external hosting for large multimedia files and share links instead of direct uploads.

Terminology

Please note that the terminology used in this article may vary depending on your Centre.

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If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

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