Eportfolio Mobile App Update - iOS

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 2.0.0

Android coming soon!

Eportfolio Software update: Wednesday, 10 December 2025 7am - 7:30am

On Wednesday, 10 December 2025, we'll be updating Eportfolio to introduce a range of new enhancements.

Release notes: Full details of the changes can be found here.

Scheduled Downtime: Please note that there will be a brief service interruption between 7:00 and 7:30 AM on the day of the update.

Action required: To avoid any data loss, make sure you're logged out and have saved all work before 7:00am.

Urgent Service Update - RESOLVED

We’re currently experiencing major issues with our Customer Service Helpdesk due to an outage at a third-party supplier.

This is affecting emails, calls, and chats — they’re not connecting to our team right now.

Need help?

Please email Support@onefile.co.uk and a member of our team will respond as soon as possible.

We’re actively working with our service providers to resolve this and will update you as soon as normal service resumes.

We’re really sorry for the inconvenience and appreciate your patience while we fix this.

Submit a ticket Log in

What's the maximum file upload size?

Centre Manager's can view and change the maximum file upload size within Centre Settings.

To locate the file upload size, follow the below steps:

  1. Click Centre
  2. Click Settings 
  3. Scroll down to Miscellaneous
  4. Scroll down to Uploads
  5. Enter the maximum file size that can be uploaded onto OneFile

Maximum file size: 300MB

If a file exceeds the 300MB limit, you'll need to use external software (such as Dropbox, Google Drive, YouTube) to store the file. A link to the external file can then be uploaded to OneFile, to allow easy access to the file.

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