Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

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Upload evidence from Eportfolio app

Jade Pimblott
Modified on: Thu, 5 Mar, 2026 at 2:14 PM

Overview

Learners, Assessors, and Trainee Assessors can upload evidence directly to Onefile Eportfolio using the mobile app. This guide explains how to upload files and where they will appear in the learner’s portfolio.

User Roles

This feature can be used by:

  • Assessor
  • Trainee Assessor
  • Learner

Steps

How to Upload Evidence

Assessors

  1. Log into the Onefile Eportfolio App.
  2. Tap My Learners.
  3. Select the learner.
  4. Tap Evidence.
  5. Press and hold the file you wish to upload.
  6. Tap Upload.

Learners

  1. Log into the Onefile Eportfolio App.
  2. Tap Evidence.
  3. Press and hold the file you want to upload.
  4. Tap Upload.

Important Notes

  • All uploaded evidence will appear under the Camera icon in the learner’s portfolio.
  • To upload multiple files:
    • Press and hold each file to select multiple items.
    • Tap the bottom-right icon, then select Upload.
  • Ensure files are correctly saved on your device before uploading.

Terminology

Please note that the terminology used in this article may differ depending on your Centre.

Related Articles

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support teams.

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