Learning Journal – Custom Fields Issue

We’re currently aware of an issue affecting the Learning Journal entries entered into custom fields.

 Status Update
Our Technology team is actively working to resolve this issue. We’ll keep you updated as soon as it’s fixed.

Stay Informed
To receive updates on this issue, please click here and Follow. 

Thank you for your patience and understanding.

Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Submit a ticket Log in

Notes

The Notes icon is located within the learners portfolio and contains private notes that are not visible to the learner.

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • Internal Quality Assurer 
  • Assessor
  • Employer

To create a Note follow the below steps:

  1. Access learner portfolio
  2. Click Notes Icon 
  3. Click Create Note
  4. Title note 
  5. Select who can see by checking checkbox
  6. Add Note text
  7. Select File (Optional)
  8. Click Save 

Reports

All Notes added can also be exported in a CSV format by clicking the Export option.

The Notes report can also be located by navigating to the Learner Reports section within the main reporting suite.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.