Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Upcoming System Update: Eportfolio

On Wednesday 22nd October 2025, we’ll be rolling out a series of enhancements to Eportfolio.

Full details of the changes can be found in the Release Notes

Downtime: Please ensure your work is saved and you are logged out between 7am and 7:30am.

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What data is synced with ProSolution?

The ProSolution integration provides a one-way sync from ProSolution to OneFile with limited fields included within the sync. The fields included as part of the integration can be found below:

Learner Details:

  • First Name
  • Last Name
  • Date of Birth
  • Email
  • Home Address
  • Telephone number
  • Mobile number
  • NINO
  • ULN
  • L12 – Ethnicity
  • L13 – Gender
  • L14 – Learning difficulties, disabilities and/or health problems
  • L15 – Disability
  • L16 - Learning Difficulty
  • LSF

Learning Aims

  • NDAQ Code
  • Actual Start Date
  • Planned End Date
  • Certificate Applied date
  • Actual Certificate Date
  • Learning Aim Status


Missing Data Fields

The current integration with ProSolution will not schedule reviews, allocate units, or set the Assessor/ IV. OneFile Provides this functionality in our API, but Advanced have decided not to increase the fields synced between ProSolution and OneFile.

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