Eportfolio Mobile App Update - iOS

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 2.0.0

Android coming soon!

Upcoming System Update: RPL & Enrol

On Friday 28 December 2025, we’ll be rolling out a series of enhancements to RPL Funding Calculator & Enrol.

Full details of the changes can be found in the release notes below:

Downtime: There will be no product downtime.

Submit a ticket Log in
  1. Home
  2. Guides and Support
  3. ILR
  4. User Management

Disable a user

Jade Pimblott
Modified on: Mon, 14 Nov, 2022 at 1:16 PM

  User Roles

This feature can be used by the following user roles:

  • Provider Admin

To disable a user, which prevents them from logging into ILR, follow the steps below.

  1. Log in to ILR
  2. Click Admin from your left navigation bar
  3. Click User Management
  4. Click on user
  5. Click Disable user
  6. Click Continue

To enable a disabled user, follow steps 1-4 and click Enable user.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.

Other Guides