How do I reset my password

To reset your password, follow the steps below:

1. Go to the Password Reset page
2. Enter the email address linked to your account(s)
3. Click Continue
4. Open the email in your inbox from Passwordreminder@onefile.co.uk
5. Click on Click here to reset your password under with Keychain if you have a keychain or under the individual account username
6. Enter  new password
7. Enter the new password again
8. Click Change Password

You'll now be able to log in using your new login details.