Software Update: Thursday 23rd January 2025 7am to 7:30am

On Thursday, we're updating OneFile Eportfolio, Keychain login, Data exports, Engage, Courses and API to introduce some new enhancements and fixes.  

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

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Why am I receiving an error when saving a form or review?

Jade Pimblott
Modified on: Wed, 13 Dec, 2023 at 11:50 AM

If you receive an error when saving a form or review, please ensure there are no special characters contained within the data.  A list of special characters can be found here.

If there are special characters, please delete them and try to save the data again.

If you're still having issues with the error, contact our Support team by clicking Submit a ticket. 

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