Learning Journal – Custom Fields Issue

We’re currently aware of an issue affecting the Learning Journal entries entered into custom fields.

 Status Update
Our Technology team is actively working to resolve this issue. We’ll keep you updated as soon as it’s fixed.

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How do I upload evidence from the app which is over my centres upload limit?

  User Roles

This feature can be used by the following user roles:

  • Assessors
  • Trainee Assessors
  • Learners

There may be times where evidence captured on the Eportfolio app is larger than your centres upload limit. You can extract the file from the app by following the steps below:

  1. Log into the app
  2. Navigate to the evidence in question
  3. Tap and hold on the evidence for 3 to 5 seconds until a blue tick appears over the evidence file
  4. Tap Share
  5. Select the 3rd party software you'd like to save the file to

You can then either share a link from the 3rd party app to the evidence area on the learners eportfolio, zip the file into a smaller size or split any video files. Please reach out to your IT support team for further help with editing or zipping files.

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