Difference between Admin and User Roles with Engage

Becky Hackman

Modified on: Mon, 9 Jun, 2025 at 1:43 PM

Engage area:	Admin role can:	User role can:
Learners	View learners (All learners) Import learners Delete learners Download/save reports	View learners (assigned learners only) Download/save reports
Users	View users Import/create users Archive users Delete users Assign/unassign users	View users
Metrics	View metrics Create metric groups Edit metrics Delete metric groups Enable/disable metrics	View metrics
Activities	View all Engage activities	View all assigned users activities
Integrations	Create interactions Schedule interactions View an audit report of interactions	No permissions for user role