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Software update: Thursday 11th September 2025

On Thursday, we're updating Enrol, to introduce some improvements to existing features.
This update will not require any downtime.
Release notes can be found here.

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Access and Manage Reviews in the Eportfolio App (Assessor Role)

  Who Can Use This Feature?

This feature can be used by the following user roles:

  • Assessor
  • Trainee Assessor

⚠️Important

Remember to always complete a sync of your learners each day to ensure the most up to date information is available.

How to Access Reviews

Once logged into the Eportfolio App:

  1. Tap the Reviews icon on the home screen.
  2. You will see three tabs:
  • Pending – Reviews that have been started but not yet completed.
  • Scheduled – Reviews that are planned but have not yet started.
  • Sync Ready – Reviews that are signed or awaiting finalization via the online platform.

To open a pending review or start a scheduled one, tap the learner’s name under the relevant tab.

⚠️Important: Deleting Data

To avoid data loss:

  • Do not delete any review from the live system that has been edited in the app.
  • Only delete reviews if you have been explicitly advised to do so by Onefile Support.

Need Help?

If you encounter any issues or have questions, please contact Onefile Support through the Help section of the app or your internal support channels.

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