Reduced Support Availability: 22nd - 23rd April 2024

Just to let you know, our team is attending the OneFile all company meeting on 22nd and 23rd April 2024, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Feature change alert - New OneFile Login May 2024

From Wednesday 1st May 2024, we're we are updating the login process for all products. . More information on this change can be found here.

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Software Update: Wednesday 27th July 2022 7am - 7:30am

On Wednesday morning, we're updating OneFile to release some new features and improvements:

NEW AND IMPROVED

Learning Hub - Eportfolio

• Scorecards Highlight Criteria -  When a new scorecard is opened and Learning Journal entries have been linked to criteria since the last scorecard was submitted then the criteria will be highlighted. 

• Previous Scores can be copied over:  Previous scores can now be copied over into the current score when creating new scorecards. The new system setting "Copy scores from the previous scorecard" can be used to enable this functionality for your centre. 

• Scorecard Graph now shows the growth over the full duration of the Learning Aim. A Full Duration option has been added to the Date Range picker. 

Integrations

• The BKSB Databridge Integration has been switched off.  All records will remain accessible from the learner’s portfolio, but no further updates will take place using this version of the integration. Please switch to use the BKSB API integration if you wish to continue to integrate with BKSB. Further information on how this works can be found here

RPL

• Manage Standards - Funding Calculators are now broken up into draft and completed where you can also have different versions, so you should now be able to create new funding versions for the same standard.

• Manage Applicant - Work has been carried out to be in line with the new government funding rules where the OTJ hours are displayed to the user when reviewing the application.


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