Welcome to the new Help Centre! ✨
You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.
Upcoming System Update: RPL
On Thursday 4th Novemeber 2025, we’ll be rolling out a series of enhancements to RPL Funding Calculator.
Full details of the changes can be found in the Release Notes
Downtime: There will be no product downtime.
Customer Login
To log into the Help Centre, click the button below. You will be asked to log into OneFile, and once logged in, you will be automatically logged into the Help Centre.
OneFile Customer LoginStaff Login
For OneFile Staff, click the button below
OneFile Staff Login