Upcoming Software Update: Enrol and RPL

On Thursday, 4th June 2026, we’ll be rolling out a series of improvements to Enrol and RPL.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.

Action required: To avoid any data loss, make sure you're logged out and have saved all work before 7:00am.

Scheduled Maintenance Notice - Thursday, 4 June 2026

Scheduled maintenance will be carried out on Onefile this evening.
When: 21:00 - 21:30

During this time, Onefile will be temporarily unavailable.

What you need to do:
Please make sure you log out before 21:00, as any unsaved work may be lost. You’ll be able to log back in as soon as the maintenance is complete.

Thank you for your understanding. 

If you have any questions or require further information, please contact our Support team.

Submit a ticket Log in

Approving qualifications

Overview

Approving a qualification ensures that the learning aim and unit structure assigned to a learner is accurate and meets your Centre’s requirements. This process includes checking mandatory and optional units, credit values and qualification structure before final approval.

User Roles

This feature can be used by:

  • Centre Manager
  • User Manager
  • Assessor (with permissions)
  • Internal Verifier (with permissions)

Permissions Required

  • Can manage learner accounts

Centre Setting

The following Centre setting may affect the availability of this feature:

  • Deny assessors access to setting learners’ details (including learning aims)

Steps

How to Approve a Qualification

  1. Log into your Practice Centre.
  2. Assign the qualification to the learner.
  3. Open the Unit Selection tab to review:
    • That all required units are available.
    • Units are displayed in the expected structure (e.g., mandatory/optional groups, min/max credits per group).
    • Units have the correct credit values and levels.
  4. Use the Gap Analysis within the learner’s portfolio to check unit content and assessment criteria.

Important Notes

  • Always verify the qualification structure before approving it.
  • Confirm that credit values and mandatory/optional groupings align with awarding‑body requirements.

Troubleshooting

IssueSolution
Units missing or incorrectCheck the awarding‑body setup and confirm the qualification template is correct.
Cannot approve qualificationVerify your permissions and Centre settings.

Terminology

Please note that the terminology used in this article may differ depending on your Centre.

Related Articles

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.