Software Update: Thursday 23rd January 2025 7am to 7:30am

On Thursday, we're updating OneFile Eportfolio, Keychain login, Data exports, Engage, Courses and API to introduce some new enhancements and fixes.  

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

How do I upload a Review using the Eportfolio App?

Once a review has been completed and is ready to be uploaded, swipe to the Sign section and choose one of the following:

  • Finish Online (This will allow you to sync the review to the live system, so any necessary changes can be made before signing online)
  • Sign

You can then sign the review and choose to collect the learners signature by clicking on the context menu icon again. The learner can read through the review and sign too.

Once the review has been signed or is ready to be finished online, these will sit in the Sync Ready section in reviews. Tap Sync All in the bottom-right corner of your screen to sync completed reviews up to the live system.

To sync reviews individually, hold your finger down on one review, press Sync in the bottom-right corner of your screen.

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