Learning Journal – Custom Fields Issue

We’re currently aware of an issue affecting the Learning Journal entries entered into custom fields.

 Status Update
Our Technology team is actively working to resolve this issue. We’ll keep you updated as soon as it’s fixed.

Stay Informed
To receive updates on this issue, please click here and Follow. 

Thank you for your patience and understanding.

Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Submit a ticket Log in

Resubmit an assessment as IQA

  User Roles

This feature can be used by the following user roles:

  • Internal Quality Assurer

To resubmit an assessment, follow the steps below:

  1. Open Assessment
  2. Tick the sampled criteria
  3. Enter Feedback and Comments to Assessor
  4. Scroll to Assessment Decision Section
  5. Select Resubmit
  6. Tick the checkboxes of the units you'd like to resubmit the assessment against
  7. If any of the units you want to resumit against have been signed-off, you will need to decide whether the unlock or resubmit the unit summary, explained below
  8. Sign the assessment
  9. Click Save & Quit

Re-submission options explained

If the criteria in the assessment is from a unit that has been signed off, you'll be presented with the option to unlock or resubmit the Unit Summary

  • Unlock Unit - Unlocks the unit summary first so the assessment can be amended
  • Resubmit Unit - Resubmits the Units and applies [RJ] reference to the unit within the unit sampling table, to show that the unit has also been Rejected.

Assessors will receive tasks that relate to the resubmitted Assessments or unlocked Unit Summaries.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.