Learning Journal – Custom Fields Issue

We’re currently aware of an issue affecting the Learning Journal entries entered into custom fields.

 Status Update
Our Technology team is actively working to resolve this issue. We’ll keep you updated as soon as it’s fixed.

Stay Informed
To receive updates on this issue, please click here and Follow. 

Thank you for your patience and understanding.

Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Submit a ticket Log in

Selecting IQA Assessment Actions

  User Roles

This feature can be used by the following user roles:

  • Internal Quality Assurer

To select IQA assessment actions, please follow the steps below:

  1. Open the Assessment you want to sample
  2. Tick the criteria you've sampled
  3. Enter Feedback
  4. Scroll to the "Assessment Decision" section
  5. Select your Assessment decision
  6. Tick the relevant Assessment Actions
  7. Sign Assessment 
  8. Click Save & Quit

Next to each IQA action, you will be able to see a count of how many times the action has already been selected for the current Assessor.

If you would like to report on IV Assessment Actions, please visit the the IQA Assessment Actions Report which is located under the Internal Verifier reports

Assessment actions

If you can't see the assessment action you are looking for,contact your Centre Manager who will be able to create this for you



Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.