Reduced Support Availability: 22nd - 23rd April 2024

Just to let you know, our team is attending the OneFile all company meeting on 22nd and 23rd April 2024, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Feature change alert - New OneFile Login May 2024

From Wednesday 1st May 2024, we're we are updating the login process for all products. . More information on this change can be found here.

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Allow Employers to Start Assessments

  User Roles

This feature can be used by the following user roles:

  • Centre Manager

  Centre Setting

Interactive Employer Account (Employers): 

  • Allow this group
  • Allow this group to start assessments

To enable an employer to start assessments, please follow the below steps: 

  1. Click Centre in the left hand navigation 
  2. Click Settings 
  3. Enable the above settings
  4. Click Save

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