Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.  

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.


Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

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Configuring the PICSWeb integration for first use

PICS Desktop OneFile integration

For customers already using the PICS Desktop integration, please refer to this guidance provided by Pellcomp, before enabling and configuring the integration.


Existing data in in OneFile

If Assessors and Placements already exists in OneFile, you will need to manually update PICSWeb so that the integration doesn't create a duplicate record. This is done by linking the records in OneFile to the records in PICSWeb.

Please refer to the guides below to link existing Assessors and Placements to the relevant records in PICSWeb,


Refresh Qualification Links

To get the most up to date list of learning aimsfrom OneFile, hit the Refresh Qualification Links button, located in the Integration Status section of the OneFile Summary page.

Refer to this guide for further information.


Link Apprenticeship Standards

If you're delivering Apprenticeship Standards, you are likely to want the standard, on programme learning, gateway and EPA learning aims to sync with PICSWeb. To do this, you'll need to match up the codes used for each of the learning aims to the VQ reference fields in PICSWeb. The codes for each learning aim can be found in square brackets after the title on the Learning Aims page for the Centre/User Manager.

Refer to this guide for further information.

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