Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

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Enable Delivery Plans

Overview

Delivery Plans allow Centres to build structured training plans that can be used across learners. Before creating or assigning Delivery Plans, the feature must be enabled within your Centre settings.

Permissions

Who Can Use This Feature?

This feature can be enabled by:

  • Centre Manager

Steps

How to Enable Delivery Plans

  1. Click Centre on the left navigation bar.
  2. Click Settings.
  3. Scroll to the Miscellaneous section.
  4. Locate the Delivery Plans sub‑heading.
  5. Tick Enable Delivery Plans.
  6. Click Save.

If you are unable to see this setting, please contact your OneFile Account Manager.

Tips & Notes

  • Only Centre Managers can enable or disable Delivery Plans.

Terminology

Please note that the terminology used in this article may vary depending on your Centre.

Related Articles

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support team.


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