Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

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Delivery Plan permissions

Overview

Delivery Plan permissions determine which users can create, edit, and manage learner Delivery Plans within Onefile Eportfolio. Centre Managers can grant this permission to individual users or apply updates to entire user groups.

Permissions

Who Can Use This Feature?

This permission can be granted to the following user groups:

  • Centre Manager
  • User Manager
  • Assessor
  • Trainee Assessor

Required Permission

  • Assign permissions to other users (Centre Manager only)
  • Can manage learner's delivery plans

Steps

How to Enable Delivery Plan Permission for a User

  1. Click Users on the left-hand navigation bar.
  2. Search for and select the user.
  3. Click the Account tab.
  4. Click Permissions.
  5. Locate Can manage learner's delivery plans.
  6. Change the setting to Grant.
  7. Click Save.

The user will now be able to create, edit, and manage Delivery Plans for learners assigned to them.

Updating Permissions for a Whole User Group

Delivery Plan permissions can also be enabled at group level. More information on updating permissions for user groups can be found #here.

Tips & Notes

  • Only Centre Managers can assign or update Delivery Plan permissions.
  • The permission applies instantly once saved.
  • Users must have Delivery Plan access before they can create or edit learner-specific plans.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

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Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support team.


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