Eportfolio Mobile App Update - iOS

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 2.0.0

Android coming soon!

Eportfolio Software update: Wednesday, 10 December 2025 7am - 7:30am

On Wednesday, 10 December 2025, we'll be updating Eportfolio to introduce a range of new enhancements.

Release notes: Full details of the changes can be found here.

Scheduled Downtime: Please note that there will be a brief service interruption between 7:00 and 7:30 AM on the day of the update.

Action required: To avoid any data loss, make sure you're logged out and have saved all work before 7:00am.

Urgent Service Update - RESOLVED

We’re currently experiencing major issues with our Customer Service Helpdesk due to an outage at a third-party supplier.

This is affecting emails, calls, and chats — they’re not connecting to our team right now.

Need help?

Please email Support@onefile.co.uk and a member of our team will respond as soon as possible.

We’re actively working with our service providers to resolve this and will update you as soon as normal service resumes.

We’re really sorry for the inconvenience and appreciate your patience while we fix this.

Submit a ticket Log in

What are OneFile Delivery Plans?

An Apprenticeship Training Plan is a document that outlines the training and development activities an apprentice will undertake during their apprenticeship journey. The document also outlines how the apprentice will be supported to successfully achieve the apprenticeship. It serves as a contract signed by the employer, apprentice, and training provider. This agreement must be established before any training begins, and a fully signed version should be in place within a 42-day ‘qualifying day’ period.

The plan of training is the section within the training plan that details the planned content and units of delivery. It must include a description of the activities the apprentice will undertake to develop occupational competency. Additionally, it should specify when the content will be delivered and identify the party responsible for delivering each component. Furthermore, it must be clear whether a particular component contributes to the off-the-job training calculation.

OneFile Delivery Plans are here to help you manage plans of training from within Eportfolio. They enable you to create a typical plan for a learner without any prior learning and then to adjust it to align with the specific requirements of both the learner and the employer. These delivery plans can subsequently be incorporated into the Individual Learning Plan (ILP) to gather the necessary signatures.

How do I create a Training/Delivery plan template? 

ESFA example training plan is attached below.

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