Eportfolio Mobile App Update - iOS

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 2.0.0

Android coming soon!

Eportfolio Software update: Wednesday, 10 December 2025 7am - 7:30am

On Wednesday, 10 December 2025, we'll be updating Eportfolio to introduce a range of new enhancements.

Release notes: Full details of the changes can be found here.

Scheduled Downtime: Please note that there will be a brief service interruption between 7:00 and 7:30 AM on the day of the update.

Action required: To avoid any data loss, make sure you're logged out and have saved all work before 7:00am.

Urgent Service Update - RESOLVED

We’re currently experiencing major issues with our Customer Service Helpdesk due to an outage at a third-party supplier.

This is affecting emails, calls, and chats — they’re not connecting to our team right now.

Need help?

Please email Support@onefile.co.uk and a member of our team will respond as soon as possible.

We’re actively working with our service providers to resolve this and will update you as soon as normal service resumes.

We’re really sorry for the inconvenience and appreciate your patience while we fix this.

Submit a ticket Log in

How to create a Delivery Plan template

Please reach out to your OneFile Success Manager if you are unable to see the Enable Delivery Plan setting.

  Centre Setting

Enable Delivery Plans

  Permissions

Can manage learner's delivery plans

  User Roles

This feature can be used by the following user roles:

  • Centre Manager with permission
  • User Manager with permission

To create a delivery plan template, follow the steps below:

  1. First you'll need to create a Framework Template. Help on creating these can be found here.
  2. Click the Delivery Plan Tab
  3. Click Add Module
  4. Select Category 
  5. Add Module name and Description
  6. Click Add Module

You can add as many components or modules by clicking on the Add Component or Add Module buttons.

Once you are happy with the Delivery Plan template, you'll need to Publish. Information on how to publish your template can be found here

Feature Status

In the first phase of this development, you will only be able to create Delivery Plan templates. Over the next couple of months, we will be releasing the next two phases, as shown below:

PhaseFunctionalityStatus
Phase 1 (End of June '24)
  • Centre Setting to enable Delivery Plans
  • Ability to Create Delivery Plans
Live
Phase 2 (End of July '24)
  • Ability to customise the Delivery Plan for an individual learner 
Live
Phase 3 (End of Aug '24)
  • View the learner's Delivery Plan on their Portfolio
  • Ability to add the Delivery Plan to the ILP
Live

Terminology

Please note that the terminology used in this article may be different depending on your Centre.


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