Reduced Support Availability: 16th October 2024 from 12pm

Just to let you know, our team is attending the OneFile all company meeting on 16th October 2024 from 12pm, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Software Update: Wednesday 9th October 2024 7am to 7:30am

On Wednesday, we're updating OneFile Eportfolio, to introduce a new enhancement.  

Please ensure all data is saved and your Eportfolio account is logged out before 7am to avoid any data loss.

Release notes can be found here.


Help centre

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How to publish a Delivery Plan template?

  Centre Setting

Enable Delivery Plans

  Permissions

Can manage learner's delivery plans

  User Roles

This feature can be used by the following user roles:

  • Centre Manager with permission
  • User Manager with permission

To publish a delivery plan template, follow the steps below:

  1. First you'll need to create a Framework Template. Help on creating these can be found here.
  2. Click the Delivery Plan Tab
  3. Click Publish: Off
  4. Click Publish Delivery Plan

You'll now be able to assign the plan to learners.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

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